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I followed the two answers from Dell Color Laser 1320c with Mac OS 10.15 Catalina: Filter failed including removing and re-adding the printer. These were very helpful - thank you! By using the FX Docuprint C525 A-AP v3.2 Driver software I can now print via the manual feed but not the paper tray.

In the print dialogue screen I did not see all the content from the previous post: enter image description here

Maybe I'm missing something in this Layout step? Maybe I need to be in "Admin" mode or something?

In the printer settings I can choose from:enter image description here

No matter the choice output only prints via the manual feed.

In the print job Presets from Pages I see that the Fuji Xerox is set for the alternate paper source. Maybe if this could be changed I'd be in business?

Thanks in advance for any insights and suggestions!

  • This is not really a macOS issue but rather a PPD programming/config issue. Looking on Dell's website, the user guide specifically says "Windows Only." You might find assistance on openprinting.org/drivers – Allan Oct 10 at 16:49
  • Thank you for this comment - I will check out the site suggested. – Neilrahc Oct 12 at 3:44
  • Just for added clarification, Dell actaully does provide a Mac driver, just that it does not support Catalina. I have now found in the Layout options that I can choose the Fuji Xerox layout and select the 250-sheet printer tray. It's just that the setting is not sticking from one print job to the next and needs to be re-selected each time. In the Mac printer preferences the option is set to use this tray. – Neilrahc Oct 12 at 3:55
  • Can you link to the driver? Does it support Mojave? I can't see why it won't work in Catalina unless it's 32-bit. – Allan Oct 12 at 5:16
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Thank you Allan for your input which helped move toward a solution. Yes, the issue with the Dell driver is that it is 32-bit.

Using the FX Docuprint C525 A-AP v3.2 Driver software as outlined above and in the referenced link I am now printing reliably from this printer via the paper tray.

I now see where the settings with the Fuji Xerox layout including the paper tray can be saved as a Preset. Once saved it is easily reusable.

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