I have an iPhone 11. Yesterday while it was running iOS 13, all was fine, I could make WhatsApp calls over my Wi-Fi. I updated to iOS 14 in the morning. And now when I'm trying to make a call on WhatsApp, I get this message.

enter image description here

I can still call normally over cellular data, but not over my home Wi-Fi. The receiving end clicks on "accept call", but nothing happens.

Internet suggests me to use VPN, since my country is blocking WhatsApp. I highly doubt it, since my country is Germany. I have deleted and installed WhatsApp again - but it didn't help. It's a corporate phone, but before today everything was working fine, so I doubt it's them.

Anybody has ever had this kind of problems?

  • 1
    Yes absolutely. I am facing similar issue with IPhone 11 ans IOS 14. Unable to make Watsapp call over WiFi. Intact exact similar concern. I am based in India.
    – V V
    Sep 23 '20 at 3:32
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    I am also facing the same problem. Please call apple support and report the same. When I called them, they mentioned that no other user had raised this issue and thought it was just my whatsapp. I had deleted and re-installed whatsapp, and I still have the same problem. Mine is also corporate phone. I tried the VPN (New York & Germany) and still it didn;t work. The more people need to make an call support on this issue if it had to be fixed at software level.
    –  Ash
    Sep 24 '20 at 4:35
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    You are not the only ones. I also have the same issue. I have reinstalled WhatsApp, reset iPhone, but nothing helped Sep 24 '20 at 19:45
  • With the new update (14.0.1) occasionally WhatsApp calls don't work over mobile network either. Oct 4 '20 at 18:20

While not the same error message, a family member was having trouble with WhatsApp and it looks like a new feature of iOS14 is the culprit.

If you open up the Settings for WhatsApp and make sure that it has Local Network access that might solve your issue

WhatsApp Settings Screen with Local Network highlighted

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