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[iPhone 11 128GB, running iOS 13.6]

In Settings -> General -> iPhone Storage, On My Phone reports there is 1.16GB on my iPhone. However, if I tap into that section and review all the files there, I see at most 23MB worth of data when I add everything up. Restarting the phone doesn't change the numbers.

Is there some other place I should look to find these "large files?" Is there a known issue of reporting incorrect file sizes? Something else?

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  • My iPhone says xx of yy Used. What are the xx and yy on your phone? – Natsfan Jul 23 '20 at 15:52
  • How many photos on your phone? – Natsfan Jul 23 '20 at 15:53
  • Could it be some files from iCloud Drive? To me it seems that all files, which don't have their app on the device won't show up, but consume space. – awado Jul 23 '20 at 18:16
  • @awado Unlikely - if I go into Apple ID -> iCloud -> Manage Storage -> iCloud Drive, that number is 418KB. My total iCloud Storage usage is ~2.7GB (which is mostly from Messages) – Conrad Jul 24 '20 at 13:54
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These numbers do not add up on iOS 13.6 and lower in my experience. Apple has started patching the system to make these more accurate on iOS 13.6.1

enter image description here

Be sure you check other storage in addition to the on my device portion after a clean power down and connect to power. I think the metadata collection and snapshot freeing run better when connected to power and that there is a gradual cleanup so the numbers are shifting daily in my experience for both my iPhone and iPad but they are aligning much better than before.

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    My On My Phone storage now reports 4KB under 13.6.1. Bug apparently fixed! – Conrad Aug 24 '20 at 18:17
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Tested this on an unused iPhone. After factory resetting, this screen shows 671 MB used. I have not activated iCloud, TouchID or such. I guess this is system related user data, which is otherwise nowhere accessible. (Caches, fonts, location tracking and temporary data etc.)

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  • If so, that sure is a lot of "temporary data" for no usage! – Conrad Jul 24 '20 at 17:27
  • OK I looked at this setting on my work iPhone (which I use very little other than Phone & Messages. On My Phone is only 4KB there! Very strange. – Conrad Jul 27 '20 at 13:54
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Under the part that says xx of yy used is a color scale that shows you what makes up the used portion of memory. That should tell you what is using over a GB of data. It is probably your photos.

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  • No, I am specifically talking about the On My Phone line item, which is distinct from Photos – Conrad Jul 24 '20 at 13:51

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