I am trying to set up a new iPhone by restoring a backup of my old iPhone (which has a dead battery and cannot be charged because the lightning port does not work)
I selected to restore from backup on the iPhone and it shows the symbol to connect to my Mac.
I see the iPhone in the Finder and select it, and select "restore from this backup" and select the latest backup of the old phone.
I get the terms and conditions, agree to them, and click "Continue"
Then the Finder window immediately returns me to "Computer" view, the iPhone disappears from "Locations" in the left sidebar, and the phone returns to the image indicating it should be plugged in. I can unplug and plug the lightning cable back in and repeat the process but there's no change.
Unsure what to look for in the Console but a filter would help.
What's going on and how can I debug and fix this?