We have been getting reports from a small number of our users that ask us to stop sending them reminders about their event after the due date has passed. The problem is that we do not, as far as we know, send any such reminders. These users have exclusively been on iPhone and iOS 13. With users that provide more information, it seems that the reminder is coming from Safari and they are able to delete/remove it.
What we're wondering is:
- In iOS 13, are any such reminders set automatically, without the user needing to set them themselves? Or are all reminders created with explicit user action/consent?
- Any tips for us being able to reproduce this issue on our test iPhones? We have been unable to do so thus far.