Model - iPhone 7 iOS version - 13.3

My iPhone 7 allows only one device to be connected to its wifi hotspot at a time, whichever is the first device. Only very rarely it allows more than one device to be connected. And there isn't anything in the settings that can be tweaked. Google search also doesn't show anyone with this problem. I am at a loss as to why it is happening.

Edit: Updated to latest iOS 14.0, still unresolved

  • 1
    I suppose it could be a limitation of the data plan from your carrier that you have associated with your phone. Call 611 (in the US) and talk to someone in customer service with your Carrier and see if that is a limitation Jun 22 '20 at 20:58
  • I updated it to the latest iOS available but the issue still persists. Once a device is connected the WiFi network doesn't show in other device.
    – Ankit
    Jun 28 '20 at 5:28
  • @Ankit who is your carrier and in which country is your iPhone currently located? The OS can limit connections per carrier settings and contractually. I’ve edited my answer to include specific details on iPhone 7 and two US carriers.
    – bmike
    Nov 3 '20 at 0:48

Short Answer:

  1. Yes, two devices can be connected to an iPhone.
  2. Connect the 2 (or more than 2) devices at the same time to iPhone personal hotspot.
  3. Check for carrier limit, but usually iPhone and carrier limit is 5 devices.


I also use iPhone7 and has the same problem. But this is not because iPhones allow only one device to be connected at the same time.

If it is another Apple product with the same iCloud, you can connect it even without turning on personal hotspot.

But if you are turning on the Personal Hotspot, and connecting a device, whether an apple device or a non-apple device, the hotspot will stays on but after few minutes, when you search for wifi in another device, the Hotspot wont be visible, because iPhone uses similar technology like hiding or encrypting the SSID.

To connect 2 or more Devices to iphone Wi-Fi, try to connect it together at the same time.

There is no settings that can be tweaked for this problem. This is kind of a security feature, that prevents any cracking of Wi-Fi passwords and Apple won't be changing that in forthcoming updates.


I use hotspot quite a bit and can report that this isn’t how the system is designed. I have many devices connect to one hotspot and am pretty certain I tested that back when I had your iPhone 7 hardware in the US so it should be easy to confirm it’s capable of multiple connections.

What was true in the past was carriers (for example Verizon and AT&T capped connections at 5) can establish these limits for most of their data plans.

Since your cellular carrier specifies whether you can use the hotspot or not, have you reached out to them to determine if they have enabled any restrictions or profiles relating to hotspot usage? In the US, all of the carriers I have seen don’t cause this to happen, so I’d hate to tell you to update / wipe your device and test with all content and settings erased if this is something the carrier controls.

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