MacBook Pro Retina (mid 2014) is freezing once user log-in interface has been loaded. Thus, password cannot be entered. Usually, freezing starts before password can be entered or while entering the first digits of the password. Laptop is working just fine while being loaded in safe mode. Following has been done so far:
- Reinstall fresh OS (Catalina, Mojave, HighSierra) including formatting the hdd while using an usb boot disk; reinstall needs to be finished through safe boot
- Reinstall fresh OS on an external usb hard drive
- SMC Reset (Not sure if it worked)
- NVRAM Reset (Not sure if it worked)
- Using a different apple ID
- Using only a local user account
Laptop has been tested at an apple store, the folks recommend a new logic board. Furthermore, they claim the problem would not occur in case the laptop is connected to an external monitor. I cannot confirm this myself. I can confirmt his now!
The whole story started after the password had been entered several times and the user profile did not load anymore while entering the right password.
Update from May 04, 2020:
- It is really only the MacBook Monitor freezing. Means, the laptop itself is still working and programs (such as) youtube continuing working, but the monitor is not showing it. Controlling youtube through the keyboard is still function (e.g. increase volume, pause, start). Furthermore, remote control is (e.g. through TeamViewer) working while the monitor of the MacBook is frozen.
- When having an external monitor connected using the HDMI port, none of above mentioned occurs. The macbook monitor as well as the external monitor are function just fine.
Update from June 04, 2020:
- Logicboard has been changed
- MBR lost due to logicboard changed. MacOS Catalina has been installed. For this, hdd formatted and OS fresh installed via USB boot stick.
- Installation has been interrupted. MB needed to be strated in safe boot. Pictures showing the error message can be seen below. After the safe boot, MBP was function just fine for almost 2 weeks.
Update from June 18, 2020:
- MacBook has since yesterday the same problem.
- Monitor screen is freezing. In addition, it seems the mac is getting hot even tough no tasks are being performed.
- LogicBoard has been changed a couple of weeks ago, so it is unlikely that the problem is being caused from a component related to the logicboard.
Update from July 14, 2020:
- Installed Ubuntu 20.04.
- MacBook Pro is running just fine without any issue.
- It seems that the whole problem is iOS related.
ERROR MESSAGES:
Error message from June 04, immediately after replacing the logic board:
Error Message from June 15, 2020:
"panic(cpu 0 caller 0xffffff801909167c): Sleep transition timed out after 180 seconds while entering darkwake on way to sleep. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74. Failure code:: 0xb1c0006f 00000031 Backtracing specified thread Backtrace (CPU 0), Frame : Return Address 0xffffff8025543900 : 0xffffff8018a458f8 0xffffff811b33b9b0 : 0xffffff80189413f1 0xffffff811b33ba20 : 0xffffff801893fc2f 0xffffff811b33ba70 : 0xffffff8018a429f9 0xffffff811b33bab0 : 0xffffff8018a4225b 0xffffff811b33bae0 : 0xffffff7f99d2aced 0xffffff811b33bb10 : 0xffffff7f99d43f65 0xffffff811b33bb20 : 0xffffff7f99d2dcb9 0xffffff811b33bbb0 : 0xffffff7f99d33549 0xffffff811b33bc50 : 0xffffff8019001b6f 0xffffff811b33bcc0 : 0xffffff801901a210 0xffffff811b33bd60 : 0xffffff8019002359 0xffffff811b33bdb0 : 0xffffff80190178bb 0xffffff811b33be50 : 0xffffff8019013cee 0xffffff811b33bea0 : 0xffffff80190117e0 0xffffff811b33bef0 : 0xffffff8019011679 0xffffff811b33bf30 : 0xffffff801902cede 0xffffff811b33bf70 : 0xffffff801902c4d6 0xffffff811b33bfa0 : 0xffffff80188c513e Kernel Extensions in backtrace: com.apple.iokit.IOGraphicsFamily(576.1)[B1C0006F-E1F5-37D9-9548-5F918E92B422]@0xffffff7f99d22000->0xffffff7f99d72fff dependency: com.apple.iokit.IOPCIFamily(2.9)[BE052F4D-9B80-3FCD-B36D-BACB7DEE0DF2]@0xffffff7f99331000 BSD process name corresponding to current thread: kernel_task Mac OS version: 19F101 Kernel version: Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64 Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF Kernel slide:
0x0000000018600000 Kernel text base: 0xffffff8018800000 __HIB text base: 0xffffff8018700000 System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC) System shutdown begun: NO Panic diags file available: YES (0x0) System uptime in nanoseconds: 6517165226538 last loaded kext at 6046378979015: |IO!BUSBDFU 7.0.5f6 (addr 0xffffff7f9c2eb000, size 16384) last unloaded kext at 6300792828719: >usb.cdc 5.0.0 (addr 0xffffff7f9c278000, size 28672) loaded kexts: @filesystems.smbfs 3.4.3AudioAUUC 1.70 @fileutil 20.036.15 AGPM 111.4.4 !APlatformEnabler 2.7.0d0 X86PlatformShim 1.0.0 @filesystems.autofs 3.0 !AHDA 283.15 !AUpstreamUserClient 3.6.8 !AGraphicsDevicePolicy 5.2.4 @AGDCPluginDisplayMetrics 5.2.4 !AHV 1 |IOUserEthernet 1.0.1 |IO!BSerialManager 7.0.5f6 !ABacklight 180.3 pmtelemetry 1 !A!IHD5000Graphics 14.0.6 @Dont_Steal_Mac_OS_X 7.0.0 eficheck 1 !AMCCSControl 1.14 !ASMCLMU 212 !A!ISlowAdaptiveClocking 4.0.0 !ACameraInterface 7.6.0 !A!IFramebufferAzul 14.0.6 !ALPC 3.1 !AThunderboltIP 3.1.4 !UCardReader 489.120.1 !UTCKeyboard 255 !UTCButtons 255 !AVirtIO 1.0 @filesystems.hfs.kext 522.100.5 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @BootCache 40 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 @filesystems.apfs 1412.120.2 !AAHCIPort 341.0.2 @private.KextAudit 1.0 AirPort.BrcmNIC 1400.1.1 !ASmartBatteryManager 161.0.0 !ARTC 2.0 !AACPIButtons 6.1 !AHPET 1.8 !ASMBIOS 2.1 !AACPIEC 6.1 !AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 @kext.triggers 1.0 DspFuncLib 283.15 @kext.OSvKernDSPLib 529 !AGraphicsControl 5.2.4 |IOAVB!F 850.1 !ASSE 1.0 !ABacklightExpert 1.1.0 @!AGPUWrangler 5.2.4 !ASMBus!C 1.0.18d1 |IOSlowAdaptiveClocking!F 1.0.0 |IONDRVSupport 576.1 X86PlatformPlugin 1.0.0 @!AGraphicsDeviceControl 5.2.4 |IOAccelerator!F2 438.5.4 IOPlatformPlugin!F 6.0.0d8 !AHDA!C 283.15 |IOGraphics!F 576.1 |IOHDA!F 283.15 @plugin.IOgPTPPlugin 840.3 |IOEthernetAVB!C 1.1.0 |Broadcom!BHost!CUSBTransport 7.0.5f6 |IO!BHost!CUSBTransport 7.0.5f6 |IO!BHost!CTransport
7.0.5f6 |IO!B!F 7.0.5f6 |IO!BPacketLogger 7.0.5f6 usb.!UHub 1.2 !UMultitouch 264 usb.IOUSBHostHIDDevice 1.2 usb.networking 5.0.0 usb.!UHostCompositeDevice 1.2 |IOAudio!F 300.2 @vecLib.kext 1.2.0 |IOSerial!F 11 |IOSurface
269.11 @filesystems.hfs.encodings.kext 1 |IOAHCIBlock!S 316.100.5 |IOAHCI!F 290.0.1 !AThunderboltDPInAdapter 6.2.6 !AThunderboltDPAdapter!F 6.2.6 !AThunderboltPCIDownAdapter 2.5.4 !AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.1 |IO80211!F 1200.12.2b1 mDNSOffloadUserClient 1.0.1b8 corecapture 1.0.4 |IOSkywalk!F 1 usb.!UXHCIPCI 1.2 usb.!UXHCI 1.2 |IOUSB!F 900.4.2 !AEFINVRAM 2.1 !AEFIRuntime 2.1 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 DiskImages 493.0.0 !AFDEKeyStore 28.30 !AEffaceable!S 1.0 !AKeyStore 2 !UTDM 489.120.1 |IOSCSIBlockCommandsDevice 422.120.3 !ACredentialManager 1.0 KernelRelayHost 1 !ASEPManager 1.0.1 IOSlaveProcessor 1 |IOUSBMass!SDriver 157.121.1 |IOSCSIArchitectureModel!F 422.120.3 |IO!S!F 2.1 |IOUSBHost!F
1.2 !UHostMergeProperties 1.2 usb.!UCommon 1.0 !ABusPower!C 1.0 |CoreAnalytics!F 1 !AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |IOTimeSync!F 840.3 |IONetworking!F 3.4 |IOReport!F
47 !AACPIPlatform 6.1 !ASMC 3.1.9 watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.corecrypto 1.0 @kec.Libm 1