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I'm trying to update my 8+ while connecting to I-tunes. And now it is Stuck on "Preparing iPhone for software update" for 2hours. What sould I do? Thanx

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  • Wait as long as possible then restart and try again. I can't see any other choice. – Pierre ALBARÈDE Apr 26 '20 at 23:34
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iTunes is often stuck for no reason. Usually, I would restart iTunes and it works. If that doesn't work, you should reinstall iTunes.

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  • How is reinstalling going to change anything? – Tetsujin Apr 27 '20 at 6:37
  • I'm not an iTunes specialist, so I can just restart iTunes or reinstall it. It works every time. I asked for help from Apple Community. They suggested that too. – ShawnDelfino Apr 28 '20 at 1:11

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