Greetings dear community.

I bought a 128 USB stick for my Gilrfriend's Mac which works solely with an app called LUV-Share.

The USB was brand new and was supposed to store HD movies, which are above 4GB. This wasn't possible because the format of the stick was FAT32 so we formatted the stick to Mac OS Extended (Groß/Kleinschreibung/journaled), in order to be able to store bigger files. Now we have the movies in the stick but when opening the app and clicking the icon "External Storage" we get the following error:

"External: open dir error. path = /"

And this is where I find myself lost. Perhaps you could guide me to a solution for this matter.

Thank you in advance for your help and have a good day.

Sincerely, Irendur

  • Which version of iOS do you have on the iPad?
    – jksoegaard
    Apr 21, 2020 at 19:37
  • it is iPadOS 13.4.1
    – Irendur
    Apr 21, 2020 at 19:46
  • If you open the Files app, can you then browse the contents of the USB drive?
    – jksoegaard
    Apr 21, 2020 at 19:58
  • on my Mac I can see and open the files of the movies stored in the USB but I can't open or even see the files on my iPad when I stick it to it.
    – Irendur
    Apr 21, 2020 at 20:08
  • So you have tried the Files app? - Which type of partition table do you have? (MBR or GPT?) - Is it formatted as HFS+ (not encrypted) ?
    – jksoegaard
    Apr 21, 2020 at 20:26

1 Answer 1


To fix this, just back up any files you have on there, then reformat to exFat and then put your data back in, The limitation of exFat filing system, am I right. Lol

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