I have Mojave installed on Mac and an external NTFS formatted hard drive.

a) tried to get writing permission via the terminal sudo nano /etc/fstab LABEL=NAME none ntfs rw,auto,nobrowse

b) installed mounty and ran it with the same intention

Now folders with big amounts of subfolders and data are suddenly "empty". Some other folders seem fine. I have not done any changes to any of the folders, nor deleted data. File recovery software doesn't show these folders nor the data in them.

I am a bit stressed out, because they contain big amounts of my work and I urgently need the data on Monday.

Thanks for any hint on how to solve the issue.

  • Suddenly all my files disappeared - please help! This is usually happen when not all files are written properly due to an unmount operation not finishing. The NTFS partition might be marked as "dirty" and the Apple NTFS driver cannot recover from that situation. Mounty will not delete anything by itself, please try to restore your files on a Windows PC using usual recovery s/w, i.e. chkdsk command line utility or professional tools like GetDataBack for Windows. from the mounty site. – klanomath Apr 17 '20 at 1:26
  • Should have put that as an answer :) – Todd Dabney Apr 17 '20 at 3:45
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    @Karin MacOS doesn't have a driver that allows for writing NTFS so changing the FSTAB to allow it is probably a bad idea. – Todd Dabney Apr 17 '20 at 3:46
  • @ToddDabney I didn't want to make my comment an answer because I didn't and still don't know what "File recovery software doesn't show these folders..." (from Karin's question) really means. File recovery in macOS or Win7/8/10? Karin has to add some details. – klanomath Apr 17 '20 at 10:58
  • Apple does not enable write on NTFS for a good reason. If you truly have to have read/write, look at software such as Paragon NTFS. Meanwhile, you should restore your backup of this important work product to another drive while you work on recovering this one. – Marc Wilson Apr 17 '20 at 13:26

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