I joined a paid Apple Developer Enterprise Program last two years with admin access, recently I found I don't have the certificate & provisioning profiles page permissions anymore. The user access page had been moved from developer.apple.com to appstoreconnect.apple.com last year for enterprise program account. Here is my finding:

enter image description here

However, I couldn't find the team entry in the team list in site https://developer.apple.com/account, are there any other ways to check out the certificate list?

I checked the help page and no luck, any helps?


After inspecting the network requests for appstoreconnect and developer.apple.com about the team list.

  • AppStoreConnect: https://appstoreconnect.apple.com/olympus/v1/session
  • AppleDeveloper: https://developer.apple.com/services-account/QH65B2/account/getTeams

My expected team object just didn't be shown in AppleDeveloper response, maybe this is a logic bug of Apple?

enter image description here

  • Does this answer your question? Apple Store Connect: Access to Certificates, Identifiers & Profiles grayed out
    – anki
    Feb 5, 2020 at 7:42
  • No, I have the admin access already, check the screenshot above. @ankii
    – Itachi
    Feb 5, 2020 at 7:47
  • What exactly do you mean by "not having permissions". According to your screenshots, you do have permissions - so you must mean something else. Do you get an error message when you open the certificates tab? - or is the tab not visible for you? or what happens exactly?
    – jksoegaard
    Feb 5, 2020 at 8:37
  • I could only review the team's Users and Access in appstoreconnect, but I couldn't find the team in developer.apple.com when switching teams. @jksoegaard
    – Itachi
    Feb 5, 2020 at 8:45
  • The certificates are not in App Store Connect, they're in Apple Developer. If you log on to Apple Developer, do you see the tab named "Certificates, IDs & Profiles" ? If not, click "Membership" and let us know what it says for "Your Roles"
    – jksoegaard
    Feb 5, 2020 at 8:51

1 Answer 1


Update the final result status:

Apple just bans the Apple Enterprise Developer Program, that's why I can't see it in the list, it's under an unavailable state.

Anyway, if someone encountered something similar, contact the apple tech team directly.

  • 2
    Please provide additional details in your answer. As it's currently written, it's hard to understand your solution.
    – Community Bot
    Sep 4, 2021 at 8:28

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