I bought this dock station USB-C JF68 and everything works besides HDMI+Display port simultaneously.

The site claims this thing supports MacBook (I'm using 16" Pro). And it also claims that it supports 2 video outputs in extended mode simultaneously. Giving the fact that Macbook also claims that it supports 2 video outputs from a single thunderbolt (on each side of the laptop) I rely on that this station supports my Mac.

But when I attach both ports together I get mirrored output to both of my external displays (I mean both of them work, but the image is exactly the same). Nevertheless, they are still extended from Macbook's integrated one. If I get to Display arrangement settings in macOS I see that it only detects both displays as a single one. here's the image the display with white border is my integrated one, and the right one is actually both of my external displays.

enter image description here

I use HDMI->HDMI cable and FDP->FDP (Full-size display port). So there are no intermediate parts. The both external monitors run at 1920x1080@60Ghz (Acer v226hql (HDMI) + MSI optix g24c (Display port).

I'm running MacOS Catalina 10.15.2, which I updated yesterday, so all drivers are up to date. I'm not sure if they're some official Azdome driver because I haven't found any.

The interesting part that this exact adapter outputs both displays in extended mode ok for my MSI laptop which runs Archlinux. So the adapter is definitely working. The issue is probably with drivers. I also asked apple support they say that they guarantee that their software drivers only work on official adapters that I can only buy on apple.com.

All of the other things work ok (ethernet/USB/power delivery/ audio). I also tried to plug off every other thing from the adapter and tried to run only with HDMI+DP connected but it just doesn't matter.

I also have another cheap adapter usb-c->hdmi+usbc+usb which when I connect to the same side to the same external monitor works.

Well, that thing described above only works like that only ~50% of the time. Another 50% MacBook just doesn't detect both screens at all. (I mean display arrangement tab is missing from display settings, and they are both black). In all 100% cases all other interfaces from this dock station work.


1 Answer 1


The setup you with that hardware is not going to work - and cannot be made to work.

The USB-C dock station you've got works as a MST (Multi-Stream Transport) hub. MST is a part of the DisplayPort 1.2 standard, which makes it possible for monitors and computers to support "daisy-chaining".

Daisy-chaining is most often seen where the monitor has both an input and output DisplayPort adapter, allowing you to connect the first monitor to the computer, and the second monitor to the first monitor. If both monitor and computer support MST daisy-chaining the two displays will act as seperate displays, exactly like if they had been plugged in directly to the computer.

In this case MST daisy-chaining is used within the dock to allow dual monitor outputs. Note that because the monitors share bandwidth, it is not possible to connect them at the same resolutions and refresh rates as possible when using seperate cables connected to the computer. With your monitors it shouldn't be a problem though (they're relatively low res).

The problem for you is that macOS does not support MST daisy-chaining. This is a software limitation and not a hardware limitation. Instead macOS supports daisy-chaining Thunderbolt monitors (such as with the Apple Thunderbolt Monitor).

You've got it working on your ArchLinux laptop because Linux supports MST. In fact you should be able to run Linux on your MacBook Pro and drive both displays via MST that way.

To get a setup like this working with macOS, you'll need a Thunderbolt 3 dock instead of a USB-C dock. Or you could individually connect the displays to the MacBook Pro. For example one display connected to the dock, and the other connected via a USB-C to DisplayPort cable.

  • > you'll need a Thunderbolt 3 dock instead of a USB-C Do you mean thunderbolt rather than usb 3.0? as I understood usb-c is not an "interface" despite everyone says (a standard that defines how data transfers), but rather a hardware socket. Which I think makes thunderbolt backwards compatible with usb 3.2. So since usb 3.0-3.1 don't support transmitting video channels, this makes that this station has a thunderbolt port, rather than usb 3.x. CRIIR, links are appreciated. Thanks for the MST tip, I didn't know about that. Jan 27, 2020 at 23:29
  • 1
    Well, I meant "get a Thunderbolt 3 dock". It's not a good idea to get a "Thunderbolt dock" (i.e. the old version of Thunderbolt) - it will not do the trick. The USB dock you've got now will not be compatible with macOS for doing extended desktop over two separate monitors. And no, I did not mean "USB 3.0" - I meant specifically "USB-C". You have only half of the story with your "interface/socket" explanation (a "standard" that defines how data is transferred is not really called an interface, but an protocol - but that's just details). The big difference is that with the USB-C connector, [...]
    – jksoegaard
    Jan 27, 2020 at 23:45
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    [...] you have something called Alternate Mode. This means that the same cable transfers not only the USB protocol, but also something else - which can be for example DisplayPort, HDMI, etc. The display signal for your dock is NOT sent via the USB protocol, but over USB-C via the Alternate Mode pins. Your dock definitely do NOT have a Thunderbolt port. I don't know why you detail that USB 3.2 supports transferring video channels where USB 3.0-3.1 don't - that's not true at all. In fact, USB 3.0, 3.1 and 3.2 does not support transferring HDMI/DisplayPort natively, [...]
    – jksoegaard
    Jan 27, 2020 at 23:48
  • 1
    [...] however you can transfer "video channels" over them using technologies that encode the video signal in USB packets. The most common solution here is DisplayLink. Your dock does not support DisplayLink.
    – jksoegaard
    Jan 27, 2020 at 23:51
  • Thanks for the explanation. I mean no Usb support video channel, including 3.0, 3.1, 3.2. So is there a thunderbolt adapter (which uses usb-c) that supports 2 displays simultaneously on mac? If yes, which techs should I search for. let's say I want to find it on eBay. Jan 28, 2020 at 0:45

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