I use Microsoft Remote Desktop and have passwords saved for different remote desktop connections. Since some time back I get the error:

We couldn't retreieve your password from your keychain, please enter your password again.

Screenshot from Microsoft Remote Desktop

I've reset the Keychain inside Keychain Access Management: Screenshot from Keychain Access Management

I've also looked for cached files in ~/Library/Caches but didn't find any for Microsoft Remote Desktop.

I get the same problem when running Microsoft Remote Desktop Beta.

1 Answer 1


I solved it by deleting the username/password settings from MS Remote Desktop Preferences. After adding them again, it works.

Screenshot from Microsoft Remote Desktop Preferences

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