So I got new a HP USB keyboard with my MacBook Pro. It worked fine for a couple of weeks. Now it suddenly stopped responding.

After a lot of research on the web, I already tried the following:

  1. Use different USB ports
  2. Use an extension cable
  3. Use connect through a different device (extra USB port on laptop fan stand)
  4. Restart computer
  5. Reset PRAM
  6. Reset SMC
  7. Safe mode

I know the keyboard is fine, because it works on a different PC laptop.

I know the USB ports work with other devices.

What could be the problem, what other steps could I try?

  • 1
    Can you try another USB Keyboard?
    – Allan
    Jan 8, 2020 at 12:18
  • Good idea, I haven't got one right now, but will soon.. If it worked, what would it prove?
    – dakini
    Jan 8, 2020 at 12:21
  • 1
    It would prove that it’s not your Mac
    – Allan
    Jan 8, 2020 at 12:22
  • Well, its not the keyboard either, cuz that works with other computers... so this particular combination of Mac + USB keyboard is kaput?
    – dakini
    Jan 8, 2020 at 12:30
  • 1
    Don’t know, there could be some sort of incompatibility. The other thing I would try is booting into Safe or Recovery mode to rule out your installed OS.
    – Allan
    Jan 8, 2020 at 12:37


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