I use the bill pay feature from my credit union. After upgrading to Catalina the bill pay feature reports that cookies are disabled.

Cookies are not disabled. I have cleared them, cleared history, restarted safari, restarted the computer. Still no love. You can see that new cookies have been created after logging in to the credit union. But the bill pay feature still reports that cookies are disabled. I have two systems running Mojave that don't have this problem. What could be blocking this web site from reading the cookie? The firewall maybe?

  • Are you using the same version of Safari on both Mojave and Catalina? Does the problem only occur on Safari or also on other browsers? Are these cookies coming from the web site you are logging into or from a third party site?
    – nohillside
    Dec 23, 2019 at 19:10
  • I am also experiencing this issue: cookies work on mojave across all browsers. Cookies work in Chrome on catalina (but keychain does not) but cookies do not work on Safari (but keychain does) Aug 27, 2020 at 5:11

2 Answers 2


I’m going to avoid stating that your banking web site is garbage and that it’s not your firewall or anything you can change (other than banks), so let’s go to a nice site that can show you if your chosen browser and settings allow cookies to function. Then you can make your own opinion of what your bank’s site is telling you:

Scroll down to the part that says The Cookie String and there are 5 controls where you can set, delete and inspect cookies.

If that works, your browser is processing cookies. I have a hunch you can figure things from there, but if not @ me or ask a follow on question with details above so we can dig into either the w3schools site or your bank’s specific site.


If there's any hint of "best viewed in these browsers" on the site, it's good to use them.

You can "empty cache" using alt+command+E or by using Develop Menu in Safari.

Also, try turning off "Prevent cross-site tracking" to see any effect. You can turn it back on later, if you want.

Some websites use third-party content providers. A third-party content provider can track you across websites to advertise products and services.

With this option turned on, tracking data is periodically deleted unless you visit the third-party content provider.


Also disable all extensions and third party safety applications you might have.

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