- MacBook Pro, late 2019, 16-inch
- macOS Catalina v10.15.2
About 50% of the time (and increasingly more now), when I wake my computer from sleep, the touch bar does not wake up. It doesn’t light up or react to touches — it’s just a piece of black plastic. This is usually fixed by a restart, but when my computer goes to sleep again it’s a crap shoot of whether the touch bar will wake back up again. It’s getting really annoying to have to restart my computer after almost every time I wake it from sleep, especially just to access essential controls like volume and brightness.
Here are some things I’ve tried that didn’t work:
- Force-quitting the TouchBarServer from the Activity Monitor
sudo pkill TouchBarServer
pkill "Touch Bar agent"
- Resetting the SMC (shutting down, holding power button for 10 seconds until the fans spin, and then booting up again)
One thing I did notice is that the touch bar turns back on when I log out of my account or switch accounts, and when I log back in to my account again, the touch bar turns back off. This is really weird because I can’t think of a reason why this would be related to my user account. I haven’t tried deleting my account and creating a new one, because that’s a lot of work and I’m not sure it would even fix the problem. But I would be willing to do that if I knew it would definitely fix it.
I tried searching online but found nothing; it seems the community hasn’t come across this problem yet. Is this likely a common problem with new MBPs or Catalina, or is it just the luck of a draw with my machine?