I just bought new MacBook Pro 2019, I already installed all updates but I cant get a promised 1-year subscription (tried both app and tv.apple.com).

What precise step by step process is used to redeem this benefit?

2 Answers 2


Here's an answer from Apple's official promotional document.

Redeem your 1 year free in the Apple TV app starting November 1, 2019. Make sure your eligible device is running the latest iOS, iPadOS, tvOS, or macOS.

Offer must be claimed in the Apple TV app within 3 months after first setting up your new device. To see the offer appear, you will need to sign in with your Apple ID on your new device. If you’ve purchased your new device before the launch of Apple TV+ on November 1, you will have 3 months starting November 1 to redeem

  • 1
    I've edited this to be more about documenting the step by step. If you want to edit this - that's awesome. No need to, but it might help
    – bmike
    Commented Nov 13, 2019 at 20:50

After few day and multiple restarts subscription button showed in an Apple TV app, it looks like it is only matter of time.

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