I just bought Baseus Enjoy series Type-C to HDMI*2+PD HD intelligent HUB adapter and it works only on 30hz port on my Samsung u28e590ds monitor. I use MacBook Pro 15 2019. If I plug into 60hz port it recognized by MacBook but screen is black. I tried different cables - all the same. Is issue with the adapter?

  • Are you only connecting 1 external monitor? Are you running the power through the adapter as well? – Kevin Grabher Oct 20 '19 at 11:59
  • Yes, it's one display. I tried to plug the adapter as well. – NeoN Oct 20 '19 at 12:34
  • From this customer comment on the Samsung product description page for the monitor: Be sure to use a DisplayPort 1.2 connection for full 4K at 60Hz (HDMI only does 30Hz). and ... this monitor is great as long as you only use the DP cable. The HDMI ports do not offer 4k at 60HZ. – IconDaemon Oct 20 '19 at 14:52

Just bought USB type-c to DP adapter and it works fine. Thanks!

| improve this answer | |

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .