I have an iphone XS, and have been using GBoard since I got the phone a year ago with no problem.

Recently I upgraded to ios 13, and I've noticed GBoard having issues ever since.

Frequently when I open an app, gboard does not appear, and instead the default english keyboard appears (I have gboard set as primary). When I click the change keyboard button, I have to cycle through all my keyboards multiple times before gboard actually shows up. The first few cycles, gboard will appear for a split second before crashing and going back to the default english keyboard again.

Previously, I had an iphone 7S, which had the exact same symptom. GBoard was working perfectly until I did an OS upgrade, and then it started crashing the exact same way. It gradually got worse with each OS upgrade until it became completely unusable.

  • Which exact version are you on? any software update in 7 days ? I have not been following upon ios13 actually – ankii Oct 20 at 22:41
  • 1
    I'm on 13.1.2 now. This only happened after I upgraded to ios 13. Same thing with my old 7S, it only started doing this after an ios update – Razor Storm Oct 21 at 20:25
  • I use an iPhone SE, and recently with iOS 13 updates GBoard has just ended up not working or loading at all without simply crashing. I found if I simply uninstall the app (I did this via Settings > General > iPhone Storage > find the GBoard entry and remove app), then re-download, the app loads once again and finally I have a decent keyboard again. – ἐλευθερία Oct 30 at 8:39
  • I tried but it didn't work hmm. – Razor Storm Nov 5 at 0:49

The assumption you're making is that the problems you're having are related to the upgrade to iOS 13.

Now, while this assumption may be correct, it's also the case that around the same time iOS 13 was released, Google also updated Gboard to v 2.3.0 and, not long after, to 2.3.1. In other words, not only did the version of iOS change, but also the version of Gboard.

As a troubleshooting step it would be good to test the latest version of Gboard on an iPhone that's not running iOS 13. I do appreciate, however, that's not necessarily an option for you.

So, what I'd try is totally removing Gboard from your iPhone and then re-installing it from scratch.

Removing Gboard

  1. Open Settings
  2. Go to General > Keyboard > Keyboards
  3. At top right, tap Edit
  4. In the list tap on Remove next to Gboard

Re-installing Gboard

  1. Download Gboard from the App Store
  2. Configure Gboard as per your preferences (keyboard, full access, etc)

Now test to see if that's helped to alleviate the situation.

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