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Does anybody have anything in the "Look Me Up By Email" tab? I'm trying to understand how to remove this thing from "Look Me Up By Email". This app was uninstalled a long time ago and it's still showing on my Mac.

I also did a clean install of macOS Catalina. I don't know what more I can do. It's a bug or maybe I have a virus on my Mac (MacBook Air early 2015, macOS Catalina 10.15.1)?

EDIT (1):

I received a letter from MarginNote, but there's nothing useful here!

This is just a residue in the look-me-up list.The app does not have access to refreshing the list when it is uninstalled on your devices. We do have forwarded this issue to Apple’s dev team about this issue and hopefully, it could be fixed eventually. A couple of words about this if what you are actually concerned about is your privacy protection. The feature is added in MarginNote 2 given that app supports sharing an exported notebook to a fellow MarginNote user so that some sort of teamwork can be achieved. It serves only this purpose and no more than that. Plus, ticking it off in the list is already an effective measure to turn it off for good. To sum up, it is a left-over option that can be turned off and will not affect your (un)using of your macOS device.

Regards, MarginNote Support Team

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EDIT (2):

I typed find $HOME -name '*MarginNote*' -ls.

That's what I've got:

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I can delete all those files except the last one –– /Users/damirbikchurin/Library/Mobile Documents/iCloud~QReader~MarginNote. I can't find the folder.

Go to folder doesn't help.

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I see that there's supposed to be the folder MarginNote XE here.

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But I can't see it in iCloud Drive! iCloud Drive doesn't show it :(

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EDIT (3):

I typed find $HOME -name '*MarginNote*' -exec rm {} \; All the files from the command deleted, except /Users/damirbikchurin/Library/Mobile Documents/iCloud~QReader~MarginNote.

Terminal complete has full file access

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Result:

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EDIT (4):

I typed sudo rm -rf /Users/damirbikchurin/Library/Mobile\ Documents/iCloud~QReader~MarginNote. Unfortunately, it's not helping :( It seems that it can't be fixed from my side. Oh, and all the deleted files returned back.

  • 1
    Welcome to Ask Different. If you had the application and then uninstalled it, you should be able to remove it. Why do you think this is either a bug or virus on your Mac? – fsb Oct 11 at 19:38
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    Well, I just don't know how to remove it. I have no idea what can I do about it now. – Replica Foxtrot Oct 11 at 20:05
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    @ReplicaFoxtrot I am on Mojave so as of now I don't know where to find that setting, but could you use any app like "easyfind" to search for strings like "remoteservice" or "com.apple.preferences.icloud" etc ? I found two files for the former and need to see what do they do. – ankii Nov 16 at 22:09
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    As the letter says, see if you can refresh the list after installing the app too. – ankii Nov 16 at 22:14
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    Worth a try I'd say – ankii Nov 16 at 22:27
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+50

The GUI is located in the Apple ID > iCloud > Options -> Look Me Up By Email window.

Mine is blank:

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So why is mine blank and your filled? Because Apps that use iCloud can offer this service to other iCloud users so that they can find you.

As discussed here and here and here and here, one way to remove the app is to delete it. It may be that some apps give you the ability to turn it on or off, but it's really an app thing.

EDIT:

If the MarginNote application is not installed and you are still seeing this GUI, try this:

  1. Open Terminal.
  2. Type: find $HOME -name '*MarginNote*' -ls
  3. Post the output.

If that doesn't work, then try this:

  1. Install on a new machine (or in a VM), just so we know everything is clean.

  2. Log in but do not add your Apple ID. You should not see anything in the "look me up by email" GUI.

  3. Log into iCloud but disable every service. If you see things in the GUI, then it's somewhere in your iCloud count that you can't reach.

  4. Sync just the iCloud drive. If it appears, then there is a file in your iCloud drive that has this information. Go into Terminal and list all of the files with the "find $HOME -name 'MarginNote'

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    Okay @ReplicaFoxtrot, I gave you more things to try. – vy32 Nov 18 at 2:34
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    Delete the files from the command line! Or even using the find command. Try find $HOME -name '*MarginNote*' -exec rm {} \; – vy32 Nov 18 at 12:27
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    Oh, be sure that you give Terminal complete file access – vy32 Nov 18 at 12:28
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    Try sudo rm -rf /Users/damirbikchurin/Library/Mobile\ Documents/iCloud~QReader~MarginNote to kill the entire directory. Remember to include the backslash before the space between "Mobile" and "Documents" to escape the space in the file name. – dr.nixon Nov 18 at 22:20
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    Have you tried Apple Support? – vy32 Nov 19 at 14:29

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