I have a 13" 2016 Macbook Pro with touchbar and the touchbar is completely disabled.

  1. The Touch Bar settings in the keyboard settings are gone Keyboard settings
  2. The touch bar agent in activity monitor is missing. Activity monitor

The system is running in macOS Mojave 10.14.6

Here's a list of everything I tried:

  • I've tried running this in terminal:

    pkill "Touch Bar agent"; 
    killall "ControlStrip";


    sudo pkill "Touch Bar agent"; sudo killall "ControlStrip";
  • Starting in Safe Mode

  • SMC reset
  • NVRAM reset
  • Apple Hardware Test (booting while holding D), resulting in "No problems found"

However, nothing seems to work.

I don't know what else to do besides a factory reset.

Does anyone know what could be the issue?


2 Answers 2


Please put this into the terminal

sudo pkill "TouchBarServer"

it will ask for a password type it and hit enter it won't show that you are typing the password but it did

  • 1
    I've tried it but it didn't work
    – ana
    Commented Oct 4, 2019 at 10:27
  • after killing the TouchBar server, did you reboot and tested?
    – Udhy
    Commented Oct 4, 2019 at 10:28
  • Yes, and it's still missing
    – ana
    Commented Oct 4, 2019 at 11:21
  • what is the version of Mojave you have? Did you try to get the latest supplement update from macstore.
    – Udhy
    Commented Oct 4, 2019 at 11:38
  • 1
    I ultimately took it to an apple's "support center" and they fixed it
    – ana
    Commented Oct 27, 2019 at 23:36

I have seen a slight uptick in these reports at work. We tell people to use the Apple menu to log out, then shut down from the log in screen. Watching that the bar does or does not update itself. Then powering on and testing in a second account if needed.

Also, booting to recovery mode / internet recovery should let you know if reinstalling the os on top of your apps and data is worthwhile.

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