When I try to connect to WiFi on ICE using MacBook Pro, I am not prompted with a WiFi login screen. This is however not a problem on my iPhone and other devices but persists specifically on my MacBook Pro. I have also seen people asking the solution for the same problem on various websites/forums but in vain. I was wondering if there were any consistent solution or troubleshooting steps to follow to make it work?

  • 1
    Questions are usually easier to answer if they actually contain a question :-)
    – nohillside
    Oct 1 '19 at 18:32
  • Not sure why the downvotes ?? this is a major problem for people travelling with a MacBook on the Deutsche Bahn. Oct 2 '19 at 15:00
  • Please edit your question to actually be one :-) And update your answer to make the instructions more easier to follow. This may help to prevent further downvotes.
    – nohillside
    Oct 2 '19 at 15:06

Troubleshoot WIFIONICE MACBOOK (wifi on ice)

  • Disconnect wifi
  • sudo killall -HUP mDNSResponder
  • go to System Preferences > Network > (Select) Wifi > Advanced > DNS to add a sample dns
  • Connect wifi And go back clear the DNS added.
  • Reload the http://wifionice.de/de/ website and start surfing.

(This method works for me consistently)

  • "Go to advanced" is rather unclear, what exactly do you mean by that?
    – nohillside
    Oct 1 '19 at 18:33
  • I think it means Menu Bar > wifi icon > Open Network Preferences > Advanced > DNS tab Oct 1 '19 at 19:05
  • There is no sane way why messing with your DNS should help with captive portal problems
    – averell
    Oct 2 '19 at 15:12

If this happens, it is usually one of two things:

  • The connection itself is flaky
  • The Macbook did not „pick up“ the login page

First check if your WiFi is connected (connection Symbol and no exclamation mark). If it is, open your browser and go to http://neverssl.com - this should usually get you the login page.

These steps should also work for other networks that require a login.

If it does not connect, the train‘s system may be offline...


I encountered the same problem, but already had as my DNS server before the problem occurred on my machine. Clearly, this was blocking to resolve the wifionice.de on their dns.

To resolve the problem, I simply removed this DNS server from the list in: System Preferences > Network > Wifi > Advanced > DNS (similar to that part of the solution suggested by rajesh david). Click apply and return to wifionice.de.

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