1

I have iPhone 7 plus and I have upgraded to version 13.1 but all my contacts info has disappeared. My contacts are still on cloud, but the problem is with the sync between my device and my cloud.

Any suggestions?

4
  • Are contacts accounts properly signed in and working? Do you have a backup? Are they on cloud? – anki Sep 25 '19 at 5:57
  • Yes my contacts still on cloud, but the problem is with the sync between my device and my cloud. – mahmoudismail Sep 25 '19 at 5:59
  • That's a clue.. The way you wrote it.. seems like you permanently lost them. Logging out and in is the first step though.. Low power mode/ cellular turned off for such activities is another check to be done.. and I'd usually wait for some time. How long have it been? – anki Sep 25 '19 at 6:09
  • @ankii i've done everything you said and i have found a solution for it and have posted it below. thanks dear. – mahmoudismail Sep 25 '19 at 6:25
2

Here's a fix for disappearing contacts in iOS 13.1 on iPhone 7 plus:

It turns out the issue isn't with iCloud, it's with a new default in iOS 13.1.

  1. Go to your Contacts app.
  2. Press (+) from the top right and add new contact.
  3. Save your new contact.

Now wait for ~1 minute and your contacts will appear again in your phone.

Probably the problem is in the sync functions for the first run.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .