An iCloud file was shared with my apple id and a friend's apple id. However, we're both new to iCloud and neither of us have been able to access the file.

The file was definitely shared: the person who shared it sent the following screenshot (redaction mine): enter image description here

Here is what I see when I log into iCloud Drive:

enter image description here

Both folders are empty.

Accessing iCloud through System Preferences yields no clues either. Where should I be looking for this shared file?

  • Have you clicked the link he sent you? If so, what happens? – fsb Sep 24 '19 at 0:12
  • I never got one, and neither did my friend. Not in spam or anything. Gmail search for 'iCloud' yields nothing relevant. – rainbowsorbet Sep 24 '19 at 1:19
  • You need to click the link to get access. See this Apple doc for details. Your friend has to send you the link first. – fsb Sep 24 '19 at 1:47

You must log in to answer this question.

Browse other questions tagged .