I have a big problem with bluetooth on my Mac Book Pro.
I bought my first MacBook about month ago. For the first week everything was ok, but then my mouse began to lose connection with the computer. This happens very often (on average every two minutes) and is very annoying.
I'm pretty sure that is not Magic Mouse fault, because I tried connect standard bluetooth mouse and the problem also occurs.
It looks something like this: works with the mouse, suddenly the cursor disappears. even though I move the mouse, nothing happens on the screen (the touchpad works correctly). After about 20 seconds a message about lost connection with the mouse appears and after 10 seconds a message that the mouse has been connected.
And now the strangest thing: When bluetooth headphones are connected to the computer and I play audio, the problem does not occur. When the headphones are connected but I don't play music, the problem occurs but much less often.
Could this be a problem with the bluetooth module? It is worth noting that the bluetooth keyboard works flawlessly. Please help, because it prevents me from working.
- MacBook Pro (15-inch, 2019)
- macOS Mojave 10.14.6
- Apple Magic Mouse 2
- Apple Magic Keyboard
- Headphones Phillips SHB3075 Bass+ Bluetooth