• Country: USA
  • Carrier: AT&T
  • iPhone: Xs
  • iOS Version: 12.4

I’m wondering if this is more carrier-related than phone-related, but on occasion I won’t have a Voicemail notification show up until hours after I miss a call. This seems to be random as it doesn’t happen for every missed call and doesn’t seem to be exclusive to calls I send to Voicemail or actually miss.

Is there a way to “refresh” my available Voicemail list (as the normal pull down to refresh motion doesn’t seem to work) manually? Has anyone else run into this behavior (and more importantly, fixed it)?

  • This is a cell provider problem, most likely. If you're not seeing any pattern such as it only happens when you're off wifi or notifications are delayed if you're in a specific geographic location, then you'll need to contact AT&T. I'm not aware of any way to force a refresh of voicemail.
    – fsb
    Sep 11, 2019 at 2:40
  • I've had this same issue with Verizon. Not just hours, sometimes weeks.
    – TJ Luoma
    Sep 12, 2019 at 9:27

1 Answer 1


You would want to update to iOS 12.4.1. It is likely the carrier has a "carrier update" that needs to be applied. You can also try Reset Network Settings to completely rule out the device. After trying these, I would say refer to the carrier.

  • Yeah, I figured carrier issue, but you still got to ask. Was really hoping to see a trick on how to manually refresh my Voicemail notifications list too. Thanks for the answer! Sep 12, 2019 at 17:53

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