I bought a MacBook pro from a guy who I met in online . Everything looked perfect at the time of purchase. But later, I connected it to the Internet and all of sudden it got a locked screen over there. When I tried contacting the seller he seems off and gave no response. I feel suspicious now and planning to take it Apple store today for further actions. In the worst case if it’s stolen, they may help to find the owner. I am also leaving the country in one day.

Any other suggestions welcome to help me either unlock it or reach the owner.

Edit: It seems like a stolen Mac only . My bad purchasing it. Is there any other way I could find owner myself so at least return to them since I have less than 24 hours for my travel?

  • Not sure what kind of answers you expect here, can you please clarify?
    – nohillside
    Aug 30, 2019 at 7:40

1 Answer 1


Unfortunately, it seems that you purchased a system that had Find My Mac enabled. This leaves you at the mercy of the iCloud account owner to not lock the system. I doubt there is anything Apple can/will do to help you unlock it. They may be able to help locate the account owner.

Advice for next time: Always check System Preferences to ensure that Find My Mac is disabled before handing over any money. To be completely safe, boot to Recovery Mode by pressing Cmd+r at the startup chime. Enter Disk Utility and format the Macintosh HD. Following that, use internet recovery to reinstall macOS.

That might seem like a lot of work, but it ensures that there is no malware on the system left behind by earlier users of the system, whether intentionally or otherwise.

  • Thanks for your response . Then it seems like a stolen Mac only . My bad, there is any other way I could find owner myself so atleast return to them since I have less than 24 hours for my travel .
    – krish
    Aug 30, 2019 at 5:50

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