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I have a friend which has 2 TB of media data. I backed it up to my PC and now I want to delete all files from iCloud so that she has free space again, but I am restricted to delete 1000 items at a time. She has more than 400.000 files so this is a time consuming task...

Is it really designed that stupid or is there an easy way to delete all media?

  • @ankiiiiiii, Hi, I already deleted all media from the device. – Black Aug 24 '19 at 14:53
  • Disabling and deleting in device's settings -> iCloud -> iCloud photo library. Also, are you sure about recently deleted items album in photos-> albums, last option, Recently Deleted? – ankii Aug 24 '19 at 14:54
  • Im not sure what you mean with Disabling and deleting in settings -> iCloud. Yes I just deleted all media from the iPhone. – Black Aug 24 '19 at 14:56
  • apple.stackexchange.com/questions/177722/… See my updated comment too/. – ankii Aug 24 '19 at 14:57
  • @ankiiiiiii, I looked at the post which you have linked. But the accepted answer does not work, since you can only delete 1000 files at a time as I said. – Black Aug 24 '19 at 15:02
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Deleting photos is easy if you can borrow a Mac.

If not, you’ll want to pick away with it or open a support case with Apple. The engineers can blow away files if you give them a support PIN and they have a reasonable belief you can’t do it by plugging away with the tools Apple ships and you realize the limitations are there to prevent a moment where someone destroys another’s library when their phone is unlocked and not hassle someone that legitimately wants to remove thousands upon thousands of photos.

  • Another reason not to buy apple... – Black Aug 24 '19 at 16:50
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    Thanks for helping a friend despite not agreeing with the decisions / implementation. 400k photos is amazing to get into the cloud assuming they’re all the 2 TB. I’ve not seen anyone max out yet, so quite the edge case you’re handling. – bmike Aug 24 '19 at 18:59
  • It is a family account so she is not the only person who makes photos. – Black Aug 26 '19 at 6:20

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