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Try open youtube and play something, then try "Hey Siri" it won't work. But when I pause the video or close the youtube app it works. I also checked the Siri&Search settings for youtube and everything's on. Anything else do I need to check?

  • Hey, welcome to Apple.SE! Have you tried the phrase with low volume? Also, confirm if you're using headphones. – ankii Jul 18 '19 at 9:00

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