I started up Safari and let it import history from Firefox, but now Safari is behaving very strangely. For example, many of the menu options are greyed out.

I want to reset Safari to a blank slate, but the Clear History... option isn't available.

enter image description here

I tried deleting ~/Library/Safari/ and ~/Library/Caches/com.apple.Safari but it didn't seem to have any effect; Safari is still broken. How can I more thoroughly reset Safari when the app itself seems broken?

This is using an Administrator account. Running macOS Mojave 10.14.5 (18F203) and Safari 12.1.1 (14607.

  • Does it have any history? I would expect all of those to be inoperative until it did. – Marc Wilson Jul 6 '19 at 1:55

One of the very first things to try when Safari is "behaving poorly" is to launch it in Safe Mode.

Quit out of Safari then just hold down ⇧ Shift while you launch it. That turns off all third party extensions and often lets you do some cleanup when you have stuff installed in Safari that is resistant to being turned off.

| improve this answer | |
  • 2
    Great! Where is this behaviour documented? – Nic Jul 5 '19 at 23:21
  • Currently in my brain ;-) Honestly, no idea, probably in the Apple KB somewhere. – Steve Chambers Jul 6 '19 at 13:01

click on the apple icon on the top left and click force quit and click safari to force quit the safari app. Then, try what you were doing previously.

| improve this answer | |
  • That will not make Safari clean. History will still be intact. Can you try editing once? – anki Jul 8 '19 at 8:21

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .