I'm using Meraki Systems Manager as a solution for mobile device management, and lately I've been getting this error message from System Preferences(Profiles) when trying to enroll a new macOS device into the system.
Profile installation failed.
Could not authenticate to the MDM server. The credentials within the enrollment profile may have expired.
This workflow was working fine for me as recently as a couple weeks ago, which is the last time I enrolled a device. What steps can I take to troubleshoot this or verify the error message?
- How can I confirm (or refute) that the credentials within the profile are expired?
- Is there some place I can find additional log entries with more details about the failure?
- Is there any other way to test authentication to the MDM server, other than repeatedly trying to install the same profile?
For what it's worth, this laptop is running macOS Mojave 10.14.5.