I recently purchased a new Seagate Backup Plus 5TB for data use, because none of my drives are functioning properly. My old Seagate Expansion 2TB hard drive failed ("Unable to repair"); the Seagate Backup Plus 5TB that I borrowed became unresponsive after a period of use and has bad block (while writing it auto-rejects the drive); and the Seagate Backup Plus Desktop 5TB became unresponsive after a period of use.

After using the new drive for a while, I discovered that it will hang after 2-8 hours of continuous writing. By continuous, I mean literally all the time (downloading youtube videos and multiple torrents). I have read that hanging suggests bad block, and bad block suggests broken drive. What should I do? I've also heard that Seagate is not very reliable as to the quality of hard drives. Is it true?

  • I'm voting to close this question as off-topic because it is not about Apple hardware, software or services in the scope defined.
    – Nimesh Neema
    Jun 20, 2019 at 9:17
  • Hmm - one computer and multiple drives. What's the chance your hub / cable / computer is the problem?
    – bmike
    Jun 20, 2019 at 11:31
  • @NimeshNeema I'm using macOS and the filesystem is hfs+. All three previous drives are all formatted as hfs+ or apfs. I use the Apple USB C Digital AV multiport to connect to the drive. Does this information make this question more related to Apple?
    – Joy Jin
    Jun 21, 2019 at 8:56
  • @bmike I've run several Apple Hardware Test throughout this year and my computer has no hardware problems. I ran the test with my hub plugged in. I used the USB line that comes with each drive (so that is 4 different USB lines used now). Does that exclude the possibility of computer/cable fault?
    – Joy Jin
    Jun 21, 2019 at 8:59
  • @JoyJin Please consider editing that information into the question.
    – Nimesh Neema
    Jun 21, 2019 at 9:01


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