Last successful backup of WhatsApp to iCloud was on 10th April 2019, since then the process keeps hanging.

My iCloud is as good as unused, it has 4.5 GB/5 GB available, so I doubt space is the issue.

Status is "Backing up..." and its hung at "Uploading: 0%"

What did I try:

  • Updated iOS to 12.3.1.

  • Updated WhatsApp to version 2.19.61.

  • Deleted WhatsApp data from iCloud Drive and tried to backup again. Instead of getting stuck at 0% it then got stuck at 3%.

  • In iCloud Drive, turned WhatsApp "Off" and "On"

  • Hard reset on iPhone

Nothing works! Anyone tips or the same problem?

  • To debug, can you check the upload speed of your Internet connection using a tool such as Speedtest? – Nimesh Neema Jun 18 at 8:54
  • Hi @NimeshNeema - My internet speed is +50mbps - so don't think it is a network connectivity issue – NPJobs Jun 18 at 9:28
  • Doesn't hurt to check. Connections tend to have a different upload/download speeds, with upload speed slower than download. – Nimesh Neema Jun 18 at 9:36

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