3

I have a (2009) Wacom Intuos 3 (Model: PTZ-930) graphic tablet which actually works well and for my convenience. More importantly I'm used to it. Unfortunately it doesn't work anymore with OS X Mojave and the actual supported driver.

Is there a procedure I could try to make it work again?

Improve this question

2 Answers 2

Reset to default
2

The Accessibility options seem to be key, initially. From Wacom Intuos 3 Tablet Issues with Mojave OS. Does the CTL4100 work?

Go to System Preferences / Security and Privacy / Privacy Tab / Accessibility / click the lock in the bottom left corner of your window to unlock (you'll need your password), then you can select the Wacom tablet in there. I just had the same problem and this worked great for me. Hope it works for you!

In addition, there seem to be some additional steps requried to obtain full functionality. This thread on Reddit, Solution for Intuos 3 PTZ-630 in macOS 10.14 Mojave, seems to have a fuller solution:

Need to make sure you go to

System Preferences >> Security and Privacy >> Privacy >> Accessibility

and make sure that Photoshop and WacomTabletSpringboard are both added AND checked on the right panel.

...

My process (for what it's worth).

  • already had driver 6.3.15-3. Clicks not registered. Tablet diagnostics say everything is good.

  • uninstalled driver redownloaded 6.3.15-3 and reinstalled.

  • didn't work. Uninstalled 6.3.15-3

  • reinstalled older 6.3.14-2. Didn't work. Uninstalled.

  • installed latest driver, 6.3.31-4 (definitely NOT for Intuos 3). Didn't work. Uninstalled.

  • reinstalled 6.3.15-3. Didn't work.

  • found out about having to enable apps (WacomTabletSpringboard and Photoshop) in the accessibility options. EUREKA! clicks now
    registering, but Photoshop still with no pressure.

  • checked other graphic apps. Pressure recognised. Hmmmm.

  • leave Photoshop pretty much alone for a day, pressure now working.

also, in the same thread:

After several fresh installs and restarts, i realized that there was a new button towards the bottom right in Security & Privacy > General

it was saying something along the lines of some stuff did not load on restart. Button was labelled Allow

I tapped on it and a dialog box that had two items in itpopped up, one wacom and another one that was probably wacom related, i hit allow and my pen's tap to click started functioning again. Cheers.

Improve this answer
4
  • Thank you for your answer! Unfortunately it only help partially. The tablet seems to be recognised by my macbook pro 2018 but the up-to-date wacom driver itself is not available and doesn't
    – Le Roghete
    Commented Jun 12, 2019 at 15:59
  • Updated answer, hopefully the extra steps will help.
    – Greenonline
    Commented Jun 12, 2019 at 17:32
  • Thank you very much for your help and pointing me through the reddit thread. I will try my luck. :)
    – Le Roghete
    Commented Jun 12, 2019 at 18:15
  • If it ends up providing the actual solution, please don't forget to mark it as the accepted answer using the tick icon. Also, I think a reboot may be required to load the drivers, in order to get photoshop working. The clue might be here: leave Photoshop pretty much alone for a day. Maybe the machine was rebooted at some point over the day...
    – Greenonline
    Commented Jun 12, 2019 at 18:32
0

Intuos3, with wacom driver 6.3.15-3, on Catalina 10.15.5,,, seems everything fully functional.

enter image description here

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .