I have an issue where my keyboard is typing random characters when I type, my left and right arrows type a ‘=‘ sign and the numbers don’t work.

I am not signed in and at the login screen. I am unable to type numbers, this is what I need to sign in, and I assume edit the keyboard preferences.

Things I have tried with no results - Safe Boot - Reset Cache

  • Do you have an external keyboard? Also what type of Mac computer do you have? Jun 11, 2019 at 18:19
  • Keyboard preferences can't fix what you describe, sounds like the keyboard is damaged. Jun 11, 2019 at 21:21

1 Answer 1


The easiest way is to use an external keyboard, connect it and then get in and reconfigure in-built keyboard in System Preferences.

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