I take photos on iPhone with HEIC image support.

How can I get the original HEIC file from iCloud Photos on the web, when browsing on Windows?

I'm using Firefox on Windows 10. When I download a single photo from https://www.icloud.com/#photos that is (presumably) HEIC because it has HDR and Live photo, I get a ZIP file containing a JPG and a MOV instead.

(Yes, I really want the original HEIC, for testing software)

  • Well I worked around it by plugging my phone in and setting the phone settings to keep original, but thats pretty clumsy compared to using icloud
    – O'Rooney
    Commented Jun 7, 2019 at 1:32
  • Specifically on iPhone: Settings > Photos > "Transfer to Mac or PC" = Keep Originals
    – O'Rooney
    Commented Jul 30, 2019 at 2:17

1 Answer 1


Oh, I finally found an answer with current iCloud! Select the photo, then click the ... in a circle button, and then "More Download Options", select "Unmodified Originals", and click Download.

More download options

Actual download options

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