I take photos on iPhone 7+.

How can I get the original HEIC file from iCloud Photos on the web, when browsing on Windows?

I'm using Firefox on Windows 10. When I download a single photo from https://www.icloud.com/#photos that is (presumably) HEIC because it has HDR and Live photo, I get a ZIP file containing a JPG and a MOV instead.

(Yes, I really want the original HEIC, for testing software)

  • Well I worked around it by plugging my phone in and setting the phone settings to keep original, but thats pretty clumsy compared to using icloud
    – O'Rooney
    Jun 7, 2019 at 1:32
  • Specifically on iPhone: Settings > Photos > "Transfer to Mac or PC" = Keep Originals
    – O'Rooney
    Jul 30, 2019 at 2:17


You must log in to answer this question.

Browse other questions tagged .