2015 MacBook Pro OS 10.14.5 FileVault

The issue is the correct password and recovery key randomly are not accepted - how can I solve this problem? Or, what kind of an approach can I take to solving this problem?

About three weeks ago my MacBook Pro would not accept the correct password or the correct recovery key. I used Disc Utility to erase the computer and reinstall the software and apps. The restoration was accomplished by migrating data and operating system from another computer (iMac). The iMac does not have this issue.

All was working fine until the day before yesterday when again the MacBook Pro would not accept the correct password or the correct recovery key.

Other things that may be of interest ...

  • It doesn't appear to be the physical keyboard as I have the same issue if I use the MBP keyboard or plug in another keyboard.
  • This does not appear to be a user error - the caps locks wasn't on, the password is well known and the recovery key was photographed rather than copied over.
  • I ran disc utility to diagnose any errors and there were none after the first instance in a few weeks ago.
  • Welcome to Ask Different. While it's great that you put a lot of thought and detail into this question, it's at risk of being closed for several reasons. Be sure you read the help center about what to ask and how to ask questions. This site works best when questions focus on one issue that has a specific answer. You have multiple questions and some that have opinion-only answers. You might be able to edit this question to follow the site guidelines. – fsb Jun 2 '19 at 18:55

You must log in to answer this question.

Browse other questions tagged .