Comcast high-speed internet; up-to-date Apple devices. I'm never able to complete a conversation: FaceTime freezes, modem loses Internet connection.


  • Modem? Do you mean the Comcast router? – IconDaemon Apr 23 '19 at 21:12
  • It happened during so many days? is iMessages working fine? – Kiwi Soup Apr 24 '19 at 10:53

Try setting a specific channel on your router and pointing your AirPort connection to the same channel (rather than leaving it on automatic, which looks around and sometimes drops connections whilst doing so).

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