3

I noticed that I have an unwanted email address in the following panel:

System Preferences → iCloud → Account Details → Contact

What does that mean and how can I remove it?

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Update:

I have tried to log on Apple ID settings but it doesn't work:

There is NO x besides that email but a ? saying:

This is an alias of your Apple ID email address.

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Updated 2: It seems there is no way to remove it: It seems there is no way to remove it

  • Log into Apple ID website and click on Edit button under Security section. You should be able to locate the email address in question listed there. Check if you see a circular button with a cross ahead of the email address, click on it to disassociate it from your account. See if that helps. – Nimesh Neema Apr 19 at 15:01
  • not working. Updated my question. – AGamePlayer Apr 20 at 11:05
  • The @icloud.com email address is created by Apple when registering an Apple ID. As far as I understand, it cannot be deleted. That's why you don't get a cross against it. – Nimesh Neema Apr 20 at 11:10
2

Method #1: Normal Email Address

If you log into your Apple ID you can access your associated emails by clicking on the "Edit" button next to your account info.

screenshot of account info

ss1

From there you'll see all the email addresses associated with your Apple ID. You can delete them or add new ones here.

screenshot of account details - email address

ss2

Delete additional emails by clicking on the 'X' next to it

ss3

NOTE: Any new email addresses will require that you MFA (Multi-factor authenticate) then through your associated phone number that you setup with your Apple ID.

Method #2: An alias email address (XXX@icloud.com)

If you have an alias email address of the form XXXXX@icloud.com that's a different matter. This is an alias that Apple can add to your account. To remove these you can follow the directions in this Apple discussion titled: How do I delete an alias from my Apple ID.

Steps:

Change, turn off, turn on, or delete an alias

  1. Click the Action pop-up menu ssmenubutton in the sidebar, then choose Preferences.
  2. Click Accounts.
  3. Select the alias in the Addresses list, then do any of the following:
    • Turn off an alias: Select “Disable alias.”
    • Delete an alias: Click Delete.
  4. Click Done.

NOTE: The Action pop-up menu is under the Mail application after you open it in icloud (www.icloud.com).

Method #3: Revised directions from Apple

I found these steps outlined in the official documentation from apple in this KB titled: iCloud: Use email aliases in iCloud Mail.

These steps were recently updated (April 9th, 2019) as follows:

Change, turn off, turn on, or delete an alias

  1. Click the Action pop-up menu ss in the sidebar, then choose Preferences.
  2. Click Accounts.
  3. Select the alias in the Addresses list, then do any of the following:
    • Change the name or label: Enter a new alias name and label in the fields provided. Alias names must contain between 3 and 20 characters.
    • Choose a new color for incoming messages: Click a Label Color option.
    • Alias labels appear only in Mail on iCloud.com.
    • Turn off an alias: Select “Disable alias.”
    • Turn on an alias: Deselect “Disable alias.”
    • Delete an alias: Click Delete.
  4. Click Done.
  • @AGamePlayer - did this resolve your issue? – slm Apr 20 at 19:37
  • I have updated the question. Still no way :( – AGamePlayer Apr 21 at 16:22
  • @AGamePlayer - take a look at Method #3, these are recently updated steps directly from Apple's official docs. – slm Apr 22 at 3:07

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