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A friend's macbook has no admin account, and that makes it a bit useless for obvious reasons.

We've done a lot of searching around, and haven't been able to get it running. The most popular method seems to be to boot into single user mode and delete .AppleSetupDone, however holding down + S on boot only flashes a terminal for a moment before proceeding to boot normally - not enough to see what it says. The other common method seems to be to use recovery mode and run the resetpassword command. We can boot into recovery mode successfully, but the resetpassword command only brings up a blank white box.

Device info:
Macbook Air - Early 2014 (according to "About This Mac")
MacOS 10.13.6 High Sierra

tl;dr No admin account, can't boot to SUM and resetpassword is useless.

  • When booting into Single User Mode, did you actually log in at the login screen? – nohillside Mar 11 at 9:18
  • @nohillside Yes, it just booted to the desktop normally – marens101 Mar 11 at 9:32
  • support.apple.com/en-us/HT201573 might help – nohillside Mar 11 at 9:45
  • @nohillside whoops I thought I'd already replied, no that didn't help. SUM doesn't work (see question) and the verbose mode shortcut does absolutely nothing. – marens101 Mar 17 at 10:02

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