On macOS I type the key combinations: shift+command+3/4

  1. While taking the screenshot sound is audible but the screenshot is not getting saved in desktop or anywhere. I have searched in spotlight and in finder as well.
  2. Also checked the shortcuts in keyboard option; all are checked.

How can I look at where the system stores the actual screen shot location and validate / reset that it's saving files to a writeable location?

  • 3
    what macOS - the check/fix depends on which.
    – Tetsujin
    Mar 7, 2019 at 11:34
  • 1
    I'm editing out "tried everything" unless you document a specific thing you tried, how do we know you searched for the one article that will explain how to troubleshoot this? Also Tetsujin is correct - we can't guess which OS you have - on Mojave - start here: apple.stackexchange.com/questions/340634/…
    – bmike
    Mar 7, 2019 at 12:36

1 Answer 1


If the default location for saving screenshots has been changed, then this Terminal command will show you the changed location:

defaults read com.apple.screencapture location

If you get a message that the default pair does not exist, then the location has not been changed, and should be the Desktop.

If you want to restore it to the default, enter:

defaults delete com.apple.screencapture location

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