Safari is timing out or freezing after I go to one or two websites. Why?

I’ve tried:

  • Deleting all Cookies

  • Clearing my History

  • 2
    macOS version? Safari version? Does the same thing happen in other browsers? Does it happen in a Private window? Do you have any plugins installed? – Allan Mar 5 at 21:46

Updating your Software

Make sure you are on the latest software. Go to  Apple menu > App Store > Updates and install any version of MacOS X and/or Safari that are available.

Clearing Safari caches

You can clear Safari caches manually:

  1. Reboot your Mac into Safe Mode:

Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display.

Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.


  1. From Finder press Command + Shift + G and enter the following path:


  2. Remove Safari caches by placing them in the trash

  3. Restart the Mac normally

  4. Open Safari

Content re-worded from http://osxdaily.com/2015/01/18/troubleshoot-safari-freezes-crashes-mac-os-x/

  • Your directions to start in safe mode are lacking according to Start up in safe mode in Apple's documentation: support.apple.com/HT201262 – user3439894 Mar 5 at 21:35
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    This answer seems oddly familiar: osxdaily.com/2015/01/18/… – Allan Mar 5 at 21:40
  • What does „If you don't see the Apple logo, learn what to do.“ mean? – nohillside Mar 6 at 5:15
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    Why does one need to boot into safe mode for this? Isn‘t it enough to quit Safari and delete the cache? – nohillside Mar 6 at 5:17
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    @nohillside, The "learn what to do" part was supposed to be a hyperlink as in "If you don't see the Apple logo, learn what to do." and had he properly quoted the content of the Apple document correctly in the first place, it probably would not have been an issue. – user3439894 Mar 6 at 11:56

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