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I cancelled my Apple Music last month and deleted the account but Apple is still taking $12 out of my account for this month. Is this normal or do I have to contact Apple Support again?

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If you cancel the subscription 24 hours or less before the renewal date you may still be charged.

Your subscription might renew if you don’t cancel more than 24 hours before your renewal date.

If you cancelled more than 24 hours contact Apple Support.

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