A coworker has a brand new MacBook Pro that is stuck at the computer account creation screen. Account data is fully completed. Press Continue and it throws an error ("the name you entered can't be used". I "go back" and it will not allow me to change any of the information or go back further.

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    have you tried powering it off (hold down the power button) and back on again. If that works try a username like "temp" "admin" or some such and see if that will let you in. Failing that, as it is brand new, call Apple or make a genius bar appointment. – Steve Chambers Feb 8 at 19:03

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