I have a mid 2012 MacBook Air and it is looping on startup sound, stuck on white screen.

I have tried:

  • formatting the SSD and installing the latest version of macOS Mojave
  • resetting NVRAM and SMC

Neither of the above worked and my MBA is still looping on the startup sound.

However, if I try booting up from the same SSD on another MacBook it boots fine from it.

How may I troubleshoot this further?

  • Are you ever getting past the startup sound loop? It sounds like you’re not, but at the same time you’re saying you formatted the SSD... Did you do that on another machine? Jan 11, 2019 at 20:01
  • Can you boot to Recovery? Hold Cmd-R while booting.
    – Allan
    Jan 14, 2019 at 0:05
  • @Allan I've already tried it, and nothing, I can't even get to the apple logo
    – LvcasX1
    Jan 15, 2019 at 14:03
  • @KevinGrabher right, I'm not getting past the startup sound. I've formatted it on my other MacBook (a MacBook Pro) and I can use it on that machine without problem booting from there.
    – LvcasX1
    Jan 15, 2019 at 14:08
  • The Apple logo only appears when it finds a valid boot partition; no logo, no partition. Apple had several ways to get into Recovery. Try Option-Cmd-R or Shift-Option-Cmd-R. Finally, from the sounds of things, it's possible your SATA cable is bad
    – Allan
    Jan 15, 2019 at 14:10

1 Answer 1


Since you've already reset both the NVRAM and SMC and established the SSD is capable of booting another MacBook, I'd try testing your MacBook Air hardware.

Run Apple Hardware Test

Your model of MacBook Air uses Apple Hardware Test. To use this, follow these steps:

  1. Shut down your MacBook Air
  2. Restart your MacBook Air
  3. Press and hold the D key before the gray startup screen appears.
  4. After a while, Apple Hardware Test (AHT) will start.
  5. When prompted, select your language and click the right arrow.
  6. When the AHT console appears, you can choose to run Basic tests by clicking the Test button. However, I suggest you select the "Perform extended testing" checkbox before you click the Test button.
  7. Your test results will appear in the window in the bottom-right of the console.

Note 1: that the extended test will take some time. Take a note of the results and report back.

Note 2: If pressing and holding the D key at Step 3 doesn't work, start again at Step 1 and, at Step 3 press and hold both the OptionD keys instead. This will try and run diagnostics from the internet instead, so you will need to allow more time for it to complete.

Once complete, let us know your results.

  • Thanks for helping me, I've tried everything but is not working. Here's a video of the problem so you can take a better look on it. youtube.com/watch?v=Zk3pJ02cWos
    – LvcasX1
    Jan 16, 2019 at 23:08

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