I have some favorites in Finder (10.11.4) and I can't open some of them:

"Folder name" can't be opened because the original item can't be found.

The folder can't be open because it is on an unmount volume. The problem is I don't know what is this volume and I would like to know the path associated to this favorite. I can't get this information with right click on the favorite, it is not listed in the Finder preferences and the information is not present in the plist file.

Where can I get this information?


1 Answer 1


If you want to find the original location of an unmounted folder you've added to the Favorites Sidebar, just select the item and press CommandI for Get Info. Alternatively, you can right click it and select the menu item.

The location will be identified in the "Where" field.

In the picture below, I took a random folder (this one named "Music Archive") and attached it to my Favorites in the Sidebar. I then unmounted it and "got info on it."

enter image description here

An easier way to accomplish this (if you are using external drives) is to make use of the tags field near the top of the Get Info dialog box. See How to Keep Track of External Drives for further details.

  • I can't select a favorite if it is not found (or unmount). Indeed, when I click on it, I directly have the error dialog and I'm redirected to the previous location I was. Also, if I right click on it, I don't the "Get Info" option.
    – Pierre
    Jan 4, 2019 at 15:34
  • I've tested this with an unmounted USB drive and it works as described.
    – Allan
    Jan 4, 2019 at 15:35

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