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I have a problem with opening an encrypted/protected by a password zip file from an e-mail in an iOS mail app.

I can enter the preview of the file, however it is a blank page with the file name only and the text: "zip archive", but the action button (the square with the arrow) does nothing.

I have WinZip app installed on the device. Anyone knows the solution to this problem?

  • Possible duplicate of iOS Mail wont open zip files – user310476 Dec 29 '18 at 10:24
  • Not a duplicate as the other question says noting about encryption – Mark Dec 29 '18 at 12:30

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