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It used to be that when I connected a Bluetooth external keyboard to my iPad the virtual keyboard would be hidden. Today I tried to use my new Logitech K380 external Bluetooth keyboard and the virtual keyboard remained on the screen. I was able to manually minimize the keyboard and still use the external keyboard but when I switch between apps the virtual keyboard is back up again. Has this functionality changed in recent updates?

iPad Pro 10.5" - iOS 12.1.1

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  • Did you try restarting the iPad? – Nimesh Neema Dec 27 '18 at 15:34
  • @NimeshNeema Yes I did. No effect. The virtual keyboard is always visible when I switch to another app that has input even if the last time I used the app the virtual keyboard was hidden. – webworm Dec 27 '18 at 15:39
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I’m typing this on a Logitech K380 at this very moment and can confirm that the on-screen keyboard hides when connected.

I’m running iPadOS 13.3.1 so I would suggest upgrading to the latest OS for your device.

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