My apple-id was just registered and used on icloud -- but not by myself. Perhaps a Christmas present erroneously associated with my e-mail, or maybe not. Could be malicious. Either way I want to secure the account which has been hijacked.

As it's a web-app, I asked on webapps:


then found I was able to gain control of a "fake" type, spam-trap, account:


So I also asked on the apple forum:


Not looking to spam the internet, but this is annoying and moderately concerning. So, asking apple experts here:

How do I gain access to the account associated with my e-mail not having knowledge of the associated phone number? Because I'm not able to proceed past that point.

  • 1
    Your Apple ID? If it's yours, how/when did you register for it? – Allan Dec 26 '18 at 17:05
  • Exactly. I never did register it. Yet it uses my e-mail account. If it uses my e-mail account, and Apple is sending me e-mails about it, then it must be my account. Right....? – Thufir Dec 26 '18 at 17:10
  • My "thufirh" account on the Apple forums is a different e-mail. – Thufir Dec 26 '18 at 17:12
  • Then it's not your account. You can't change an account for which you didn't register and don't have any of the credentials for. It's entirely possible that someone mistyped an email address. – Allan Dec 26 '18 at 17:12
  • 2
    I would say speaking with an Apple customer services person might be the trick here... – Steve Chambers Dec 26 '18 at 17:18

I would recommend contacting Apple through this form. Or try using Apple Support live chat.

  • there's no chat option for me. Why? Because I can't answer the secret questions. – Thufir Dec 27 '18 at 10:35

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