came up here after a lot of looking around. Even seen a couple of examples of my issue, JT not sure what to do. Have tried a bunch of stuff and still cannot not get drive to mount. Apple says to wait for a call back in a week after the holidays. Doubt that anyone is reading here now, but..... tying anyway. Older HP external drive and recently upgraded to Mojave. Here is some of the details I posted on Apple ———-
Not on the actual computer now but for the life of me can’t figure it out. Any ideas - all my back files are there. Tks Stumped.
Edit add info:
High Sierra previous os. run in safe mode, empty caches, remove .plist for time machine, try on another Mac, run iboysoft recovery software. cannot unmount as it won't mount. HP5000s drive. Drive just spins and spins showing activity but won't mount. connected by usb to MBP w/ Mojave. Tks! – Stumped 6 mins ago